Why Your Injury Care Does Not Get Paid and What You Can Do About It
In this episode, Dr. Cronk tackles one of the most common frustrations in the personal injury market: why doctors aren’t getting paid in full and why they’re being forced to take reductions. He explains that the primary cause is not insurers or attorneys—it’s incomplete and poorly structured documentation. Dr. Cronk breaks down why injury documentation is actually the easiest form of documentation when done correctly, and why failing to properly identify and work up the **three core injuries—ligament, disc, and bone—**leads to payment problems. He explains how missing ligament injury assessment, lack of permanency documentation, poor handling of pre-existing conditions, and failure to clearly explain future care needs directly result in reduced settlements. The episode also covers how better documentation improves attorney outcomes, strengthens cases, and protects doctors financially. Dr. Cronk emphasizes that mastering injury documentation is the key to full payment, professional credibility, and long-term practice growth.